The Ledger ResearchPrivate

The Front Office

Scouting report · TOST

Elena Gomez

  • President & CFO, TOST since 2021-05src

Toast CFO since May 2021, also President since February 2025; ex-Zendesk CFO

—thin record

Not ranked yet

Scouting sheet

as of 24 Sep 2026
Delivers guidance—no promises on the record yet
Answers the question—no call reviewed yet
Capital allocation—company not reviewed yet
Pay design60revenue, ebitda, individual, time only · 94.2% for · 1.81% of net income
Skin in the game—no holding or price on file
Age
56src
In the role
5 yr
Promises scored
0
Hit rate
—
Dodges / 100 answers
—
Airtime on calls
—
Every promise, oldest firstno scored promises yet

What to weigh

Watch 2

  • The chief accounting officer seat had three holders in under two years: Matlock resigned August 2024, his successor Gail Miller left after about three months (June 2025), and Rossana Niola took over in March 2026. Gomez covered the job as interim CAO for about 15 of those monthssrc
  • Her stake is mostly options: 2,571,168 of the 2,753,161 shares the proxy counts are exercisable options, and she holds 164,629 shares outrightsrc

In their favour 1

  • Took on the President title in 2025 with no extra pay; Toast turned GAAP-profitable in FY2024 during her tenure as CFOsrc

Career

  1. 2025 – now
    Toast, Inc.src
    President & Chief Financial Officer
    President added 2025-02-12. Also interim Chief Accounting Officer August 2024 to March 2025 and June 2025 to March 2026 (8K-2024-06-25, 8K-2025-06-05, 8K-2026-01-15)
  2. 2021 – 2025
    Toast, Inc.src
    Chief Financial Officer
    Joined May 2021, four months before the September 2021 IPO
  3. 2016 – 2021
    Zendesk, Inc.src
    Chief Financial Officer
    May 2016 to May 2021
  4. 2010 – 2016
    Salesforcesrc
    Senior finance roles, including SVP Finance & Strategy and SVP Go-to-Market Distribution
    July 2010 to April 2016

Not located: 1991-2010 (after graduating) not located in a filing; search summaries name earlier finance roles at Visa and Charles Schwab without dates or titles, so they are left out

Achievements

  • CFO of Zendesk from May 2016 to May 2021, after six years in senior finance roles at Salesforcesrc
  • Joined Toast as CFO in May 2021 and took it through its September 2021 IPOsrc
  • Named President as well as CFO in February 2025, with no extra paysrc
  • Toast's GAAP net income went from a $246m loss in FY2023 to $342m in FY2025src
  • Named chair of the Haas School of Business board in 2023src

Education

  • University of California, Berkeley, Haas School of Business, BS Business Administration (1991)src

Background

  • Family Neither the 2026 proxy nor the 2021 IPO prospectus carries an Item 401(d) family-relationships statement for her; the 2026 related-party section lists no transaction beyond executive paysrc
  • Boards Director of PagerDuty since October 2018; director of Smartsheet from October 2017 to June 2024src
  • Boards Chair of the Haas School of Business board, her alma mater (named 2023)src

The promise ledger

No promise on the record yet: the research routine has not scored this company's guidance.

Sources

12
  1. Filing Toast, Inc. DEF 14A (accession 0001650164-26-000098) · 2026-04-23
  2. Filing Toast, Inc. 8-K Item 5.07, 2026 annual meeting results (0001650164-26-000130) · 2026-06-15
  3. Filing Toast, Inc. IPO prospectus, 424B4 (0001193125-21-279379) · 2021-09-22
  4. Filing Toast, Inc. 8-K Item 5.02, CAO Matlock resigns; Gomez interim CAO (0001650164-24-000226) · 2024-06-25
  5. Filing Toast, Inc. 8-K Item 5.02, Gail Miller named CAO; Gomez named President (0001193125-25-027376) · 2025-02-14
  6. Filing Toast, Inc. 8-K Item 5.02, CAO Miller departs by mutual agreement; Gomez interim CAO again (0001193125-25-135957) · 2025-06-05
  7. Filing Toast, Inc. 8-K Item 5.02, Rossana Niola named CAO (0001650164-26-000024) · 2026-01-15
  8. Filing SEC XBRL companyconcept us-gaap/NetIncomeLoss, CIK 1650164 (FY2025 10-K, 0001650164-26-000057) · 2026-02-18
  9. Filing Form 4, Elena Gomez (reporting CIK 1674159), 10b5-1 sales of 2026-08-05/06 (0001650164-26-000172) · 2026-08-07
  10. Filing Form 4, Elena Gomez, 10b5-1 sales of 2026-08-07/10 (0001650164-26-000177) · 2026-08-11
  11. Filing Form 4, Elena Gomez, RSU vesting and sell-to-cover of 2025-10-01/02 (0001650164-25-000310); the same pattern repeats in the Form 4s of 2025-11-05, 2026-01-06, 2026-02-04, 2026-04-03 and 2026-07-06 · 2025-10-03
  12. Web search result WebSearch: Haas newsroom, 'Finance exec Elena Gomez, BS 91, named new chair of Haas School board' (2023-07-03) · 2026-09-24